Vendor Management em Inglês: Procurement e Gestão de Fornecedores

Vocabulário Essencial

Comparativo: como um iniciante diria vs. como um executivo nativo diria

RFP (Request for Proposal)

A formal document requesting vendors to submit proposals for a project or service.

❌ Básico

"We sent a document asking companies to send their proposals."

✅ Executivo

"The RFP was issued to 5 shortlisted vendors with responses due in 30 days."

Quando usar: Processos de seleção de fornecedores.

SLA (Service Level Agreement)

A contract defining the level of service expected from a vendor.

❌ Básico

"The agreement about how good the service should be."

✅ Executivo

"The SLA guarantees 99.9% uptime with financial penalties for non-compliance."

Quando usar: Contratos de serviço.

Procurement

The process of finding, acquiring, and buying goods or services.

❌ Básico

"The department that buys things for the company."

✅ Executivo

"Procurement has completed the vendor assessment and recommends Vendor A based on TCO analysis."

Quando usar: Processos de compras.

Vendor Scorecard

A tool for evaluating and tracking vendor performance against defined metrics.

❌ Básico

"A report card for our suppliers."

✅ Executivo

"Q3 vendor scorecard shows 3 suppliers below target on delivery reliability."

Quando usar: Avaliação de fornecedores.

TCO (Total Cost of Ownership)

The complete cost of acquiring and operating a product or service over its lifetime.

❌ Básico

"The total cost including everything, not just the price."

✅ Executivo

"Vendor B has higher licensing fees but lower TCO due to implementation and maintenance savings."

Quando usar: Análise financeira de propostas.

Scope Creep

Uncontrolled changes or continuous growth in a project's scope.

❌ Básico

"The project keeps getting bigger than we planned."

✅ Executivo

"We're seeing scope creep on the implementation. Any additional requirements require a formal change order."

Quando usar: Gestão de contratos e projetos.