Emotional Intelligence em Inglês: Liderança e Soft Skills

Vocabulário Essencial

Comparativo: como um iniciante diria vs. como um executivo nativo diria

Self-Awareness

Conscious knowledge of one's own character, feelings, motives, and desires.

❌ Básico

"I know that when I'm stressed, I can be too direct with people."

✅ Executivo

"High self-awareness allows leaders to understand how their stress negatively impacts team morale."

Quando usar: Desenvolvimento de liderança.

Empathy

The ability to understand and share the feelings of another.

❌ Básico

"I understand this is a difficult situation for you."

✅ Executivo

"Empathy doesn't mean agreeing; it means demonstrating you understand their perspective."

Quando usar: Gestão de conflitos e pessoas.

Resilience

The capacity to recover quickly from difficulties.

❌ Básico

"The team recovered quickly after the project was cancelled."

✅ Executivo

"The team showed incredible resilience adapting to the market pivot."

Quando usar: Gestão de mudança e crise.

Read the Room

To be aware of the subtle, non-verbal cues and mood of a group of people.

❌ Básico

"I noticed the client didn't like what you said about the price."

✅ Executivo

"You need to read the room; the client was clearly uncomfortable with that joke."

Quando usar: Habilidades sociais e negociação.

Psychological Safety

A belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes.

❌ Básico

"People should feel comfortable sharing concerns without fear."

✅ Executivo

"We prioritize psychological safety so engineers feel comfortable flagging risks early."

Quando usar: Cultura de inovação e times ágeis.

Active Listening

Fully concentrating, understanding, responding and then remembering what is being said.

❌ Básico

"I focus completely on what you say and repeat it back to confirm."

✅ Executivo

"Practice active listening: paraphrase what they said before responding."

Quando usar: Comunicação interpessoal.