Conflict Resolution em Inglês: Gestão de Conflitos para Líderes

Vocabulário Essencial

Comparativo: como um iniciante diria vs. como um executivo nativo diria

Common Ground

Shared interests or opinions between conflicting parties.

❌ Básico

"First, let's agree that we both want to launch on time."

✅ Executivo

"Let's first establish common ground: we both want to launch the product by Q3."

Quando usar: Início de negociações difíceis.

Trade-off

A compromise where you give up something to get something else.

❌ Básico

"If we add more features, we will need to delay the launch."

✅ Executivo

"We face a trade-off between feature scope and launch date uniqueness."

Quando usar: Tomada de decisão e priorização.

De-escalate

To reduce the intensity or tension of a conflict.

❌ Básico

"I tried to reduce the tension during the meeting."

✅ Executivo

"I used active listening to de-escalate the tension during the client call."

Quando usar: Gestão de crise interpessoal.

Win-Win Solution

An outcome that benefits all parties involved.

❌ Básico

"We found a solution that works well for both teams."

✅ Executivo

"We structured the deal as a win-win: they get lower pricing, we get a 3-year commitment."

Quando usar: Negociações e acordos.

Deadlock / Impasse

A situation where no progress can be made.

❌ Básico

"The negotiation stopped because we can't agree on pricing."

✅ Executivo

"Negotiations reached an impasse over IP rights. We need to escalate to legal."

Quando usar: Reportando status de negociação.

Buy-in

Agreement and support from stakeholders.

❌ Básico

"We need the engineering team to agree with this plan first."

✅ Executivo

"Before proceeding, we need to secure buy-in from the engineering leadership."

Quando usar: Gestão de stakeholders.